Shipping policy
Order Processing
Orders are typically processed within 1–2 business days, excluding weekends and holidays. Once your order has been dispatched, you’ll receive a shipping confirmation email with your tracking information.
Shipping & Delivery
Standard Shipping: 5–12 business days, depending on your country and delivery location.
Delivery times are estimates and may occasionally be affected by carrier delays, severe weather, customs processing, or other circumstances outside our control.
Tracking Your Order
Once your order ships, you’ll receive a tracking number by email. You can also track your order at any time through the Track Your Order page on our website.
Please allow up to 48 hours after dispatch for tracking information to update.
Shipping Address
Please check that your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.
Lost or Delayed Orders
If your tracking hasn’t updated or your order hasn’t arrived within 5 business days of the expected delivery date, please get in touch and we’ll be happy to help.
Questions?
If you have any questions about your order or delivery, contact us at support@wearebodyace.com and our team will be happy to assist.